What to do about your water bill when you move house
Tell your water company when you're moving and where to. You can't choose your water company; it depends on where you live, so your new home may have a different one.
- When
- 2 to 4 weeks before you move
- How long
- About 10 minutes
- Cost
- Free
What you'll need
- Your water account number
- Your move date and new address
- A meter reading, if your home has a water meter
What to do
Tell your current water company
Most have a "moving home" form online. If you have a water meter, give at least 5 working days' notice so they can arrange a final reading.
Check who supplies your new home
If you're staying in the same region, give your company the new address and they'll move your account. If it's a different region, you'll need to set up with the company there.
Read the meter when you move in
If the new home has a water meter, take a reading as soon as you arrive and give it to the water company.
If you skip this
If your water company doesn't know you've gone, you can be charged for water used at your old home after you left.
Where to do it
Questions people ask
- Can I switch water company to get a better price?
- No. Household water is supplied by one company for each area.
- Can I do this by letter?
- Yes. Your checklist includes a ready-made letter to your water company.
This is one job. There are about twenty more.
Tell us when and where you're moving and get the full list, in the order to do it.
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